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Screenhero has been widely used in remote work and telecommuting situations, allowing users to guide and assist others remotely. Users …
Starting at $0 per month
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What is Pop?
The makers of Screenhero now offer Pop, a remote collaboration platform with features like multiple mouse cursors, voice chat, and high definition screen resolution. Pop supports voice and video collaboration, screen sharing, multiplayer meetings, drawing and highlighting, and the ability…
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What is Pop?
The makers of Screenhero now offer Pop, a remote collaboration platform with features like multiple mouse cursors, voice chat, and high definition screen resolution. Pop supports voice and video collaboration, screen sharing, multiplayer meetings, drawing and highlighting, and the ability to…
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For the latest information on pricing, visithttps://pop.com/pricing
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What is Pop?
The makers of Screenhero now offer Pop, a remote collaboration platform with features like multiple mouse cursors, voice chat, and high definition screen resolution. Pop supports voice and video collaboration, screen sharing, multiplayer meetings, drawing and highlighting, and the ability to interact from a variety of devices (Mac, Windows, Linux, mobile devices, etc.).
Screenhero was acquired by Slack, which was in turn acquired by Salesforce. Pop is now independent, though the application integrates with Slack.
Screenhero was acquired by Slack, which was in turn acquired by Salesforce. Pop is now independent, though the application integrates with Slack.
Pop Integrations
Pop Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
The makers of Screenhero now offer Pop, a remote collaboration platform with features like multiple mouse cursors, voice chat, and high definition screen resolution. Pop supports voice and video collaboration, screen sharing, multiplayer meetings, drawing and highlighting, and the ability to interact from a variety of devices (Mac, Windows, Linux, mobile devices, etc.).
Pop starts at $0.
The most common users of Pop are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Screenhero has been widely used in remote work and telecommuting situations, allowing users to guide and assist others remotely. Users have found it incredibly helpful for explaining and demonstrating tasks to remote team members, reducing the time and effort required. The tool is commonly utilized for screen sharing during product training, bug replication, and inter-team meetings. In particular, it has been invaluable in demonstrating and replicating bugs encountered while using the product, facilitating faster bug fixes. By integrating with Slack for video calling and communication among team members, Screenhero provides a seamless experience for sharing screens and providing visual assistance, which is highly beneficial for workflows and clarifying messages. This software is extensively used in engineering departments and other teams within organizations as it allows for screen sharing and collaboration without physical proximity, making it convenient for remote engineers and separate offices. The ability for non-hosts to take control of the screen with a visible cursor has proven particularly valuable for problem-solving and collaboration among team members. For remote development teams, Screenhero is an essential tool that enables them to share and control screens as if they were working together in the same space. The integration with Slack has further simplified pair development and knowledge sharing. Users appreciate the seamless process of linking Screenhero with the Slack contact list, enhancing company-wide usability. It is regularly used for daily pair programming sessions and collaborative coding sessions within teams, facilitating collaboration on new ideas and programming techniques, allowing users to work together efficiently.
Reviews
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March 19, 2018
Screenhero, my all-time favorite pair-development tool
Screenhero, no longer its own native OS app, has been a crucial tool for my development team. None of the five members of my development team are co-located, we span across 4 different time zones and 5 different offices. As such, having tools available to make up for our lack of working in the same space has been very important for us. We're able to share and control each other's screens, allowing us to pair develop and share real-time views of bugs or lines of code as if we were together looking at the same screen. Screenhero automatically linked to the Slack contact list of my organization which made company-wide usability a seamless process. Now that Screenhero has officially merged with the Slack app, it makes the process of pair development and knowledge sharing easier than ever.
- Screenhero's tools makes pair development a breeze. Being able to share control of my screen and keyboard with another developer makes explaining code changes incredibly easy and efficient.
- Audio/microphone speaking capabilities make screen sharing and workflow explanations so easy. It's almost easier to share a Screenhero session with a fellow developer sitting in the same room than it is to have the developer come over and look at my screen.
- The slack integration tool makes it SO easy to quickly resolve issues with coworkers. Prior to the Slack integration/merge, you used to have to send an invite email to coworkers if they hadn't ever used screenhero. After they signed up, it automatically imported all of your Slack contacts as "buddies" which was very slick.
- I think that deprecating the OS app and making Screenhero only available via slack was a bit of a miss. I used to be able to invite any person via email, regardless of whether they were part of my organization. Now I'm not sure how to do that.
- If Slack is down, then Screenhero doesn't work.
- I liked having the Screenhero app icon in the Mac OSX menu bar, this made for very easy access and efficiency.
- Sometimes sharing screens when using dual or triple monitor setups doesn't work well.
- Extremely efficient knowledge share between development team members
- Makes colocation extremely manageable and possible for myself and my company
- Since it was a free software, and now is included directly in slack, I would say that Screenhero has been one of the best third-party apps our product team has decided to use as a company (unofficially).
- I am unsure of the safety/privacy protection Screenhero guarantees.
August 01, 2017
Screenhero - Great for what it offers
Screenhero was our go-to screen sharing service to connect with remote teammates revolving around product training, bug replication (especially with different browser behaviors - I'm looking at you Internet Explorer), and quick inter-team meetings. I primarily used it to connect with our engineering team to help demonstrate and replicate bugs I encountered while using our own product to help facilitate a speedier fix time.
- EASY! A simply to use and understand UI cannot be understated. I needed no additional training and did not need to reference and support documentation to pick up and use Screenhero with my team. It's easy to add new folks to connect with, easy to call them, easy to end the call, and so forth. I would liken the UI to a more sleek Yahoo Instant Messenger (for those who remember that service!).
- Painless. I rarely ever had connectivity issues or grainy audio/video quality. When I did occasionally encounter that (rough guess maybe 1 in 20), it usually cleared itself up after a few seconds. I think it's only ever "locked up" on me twice, meaning I had to disconnect and reconnect in order for the issue to be resolved. Overall, a painless experience.
- Screenhero never felt very all-inclusive; it was only ever used by our team for screen sharing. Our team still needs an organized text communication platform (Slack), email (G suites), bug reporting, internal documentation reporting, and so on. We actually recently fully switched from using Screenhero to using Slack screen sharing services to reduce software friction.
- There is a reason why services like Skype, GoToMeeting, and Join.me are more popular for screen sharing. They offer more integrations, higher functionality, enterprise services, links to invite callers from outside of your network, etc. Screenhero does one thing and really just does that one thing well. But, I do not believe it does that one thing well enough to cover the needs of a growing organization. We effectively hit a point as a company where Screenhero was not a longterm viable solution.
- For a while, Screenhero solved issues with cross-country quick team communication. Emphasis on "quick." We already used other services like High-Five to host actual meetings, Screenhero served with all of our impromptu meetings and 1-on-1 communication. This had a positive impact on our team (but, as stated earlier, we use Slack screen sharing now to solve this problem).
We originally chose Screenhero for ease of use as a quick solution to inter-team communication for teams separated by physical distance (cross country and in different offices).
However:
-Screenhero does not have a way to link up outside callers like Join.me and GoToMeeting have
-Screenhero is not a catalogued internal chat communication platform like Slack is
Screenhero is good at what it does, but is only one facet of a much larger solution.
However:
-Screenhero does not have a way to link up outside callers like Join.me and GoToMeeting have
-Screenhero is not a catalogued internal chat communication platform like Slack is
Screenhero is good at what it does, but is only one facet of a much larger solution.
April 24, 2017
Screenhero has become it's own verb. "Wanna SH?"
It is used heavily in our engineering department, and used on a regular basis with other departments. Screenhero allows us to not only be able to screen share, but be able to pair the program without having to be in the same location. And because of the ease of use, it is actually used in the same office side by side at times that make it easier for both users to be able to work off the same screen and not have to be close in proximity.
- Easy to establish a screen share with a user.
- Easy to set up screen sharing with multiple users. Adding more than one user to the same screen share is pretty easy and great for code reviews.
- The audio quality and screen sharing quality are solid.
- There have been some periods of time where the multi-user screen share option is not available.
- Recently there was a glitch where the app didn't end the call or establish the link well and it froze and kept calling the other user without them meaning to.
- Wish there was a user search option. The scrolling can get tedious when there are a large number of users in your network to choose from.
- Very positive impact. I work remotely and with there being two separate offices (one in CA and one in GA). The ability to work with someone else's screen is priceless.
- There is a lag in response sometimes, but that is more to do with internet speed and connection than with the product.
- There are times when the system doesn't seem to want to connect with another user, but usually a restart of the app solves that. My understanding is that often times it is the users are not on the same version of the app.
Chrome Remote Desktop is the only other one that allows for both users to interact, but it is not near as intuitive or have the ability to "just work". Slack does screen sharing now, but it seems to struggle with priority of bandwidth between audio and showing the screen. I know Slack owns Screenhero now, so my hope is that one day they will be seamlessly integrated and you won't need a separate application for the two.
I haven't used Skype in a long time and it doesn't have the grouping of people I need.
Highfive is great for conference calls and the ability to show a screen to a group of people, but the one on one with being able to work on each others screens isn't there.
I haven't used Skype in a long time and it doesn't have the grouping of people I need.
Highfive is great for conference calls and the ability to show a screen to a group of people, but the one on one with being able to work on each others screens isn't there.
April 03, 2017
Best choice if you got into the circle
One case is my consulting company: I guided one of my fellow developers remotely. Another case was helping a software engineer student with his project (also remotely). Screenhero comes in handy in remote work/telecommuting situations. When someone is using only a conventional video chat application it can be lengthy and cumbersome to explain to the other end where to click and what to do exactly. With a tool like Screenhero you can take control of the inputs (mouse, keyboard) of the remote end, and while you are demonstrating you are performing the changes as well, drastically cutting down time.
- Works on all platforms. I used it successfully on Windows and MacOSX as the remote end.
- Easy to set up, the installation was seamless.
- If you got an invitation before it was acquired by Slack you can have the account for free.
- I'm not sure how to sign up right now. I guess until it's integrated into Slack as a full-blown feature it'll stay like that.
- Most probably it'll be monetized as an extra feature.
- This is true for most of the remote management solutions: security concerns. Slack had some break-ins in the past, giving remote control to your computer can be dangerous.
- Another issue which is problematic for similar product too: watch out if there's an extra remote server is involved. Say you and your client you want to guide with Screenhero both log in to a remote server through RDP. Both the RDP and Screenhero capture hotkeys, and depenfing on if your other peer logs into screenhero on the server itself or his machine, things like copy-paste won't work because the RDP is interfering with the remote management software.
- It allows cutting down required meeting time to solve an issue.
- Makes it very easy to debug problems on the remote end which could otherwise take forever.
- If you got in, it's free.
- Remote Desktop, VNC and TeamViewer
Remote Desktop is a Windows platform specific feature. There are viewers for Linux and OSX, but the remote end (which needs to be managed) primarily needs to be Windows (I know there is xrdp and servers for Linux but there are better options in that case). VNC is a good open source alternative to RDP, but it's uni-directional also: only the end with the server can be managed, the peer running the viewer software cannot be managed.
In case of ScreenHero, both peers can decide and offer to be managed by other connected peers, so the connection in terms of managibility is bi-directional.
WebEx, LogMeIn and TeamViewer are proven solutions for small or large support teams to remotely help clients struggling with some problem. It can be used for personal purposes too, like accessing a home server while on the road. I don't have extensive experience with those, but they understandably monetized so it's hard to beat ScreenHero, which also works well, multi-platform (not all of the above work well with Linux) and free (if you could get in before the lock-out).
In case of ScreenHero, both peers can decide and offer to be managed by other connected peers, so the connection in terms of managibility is bi-directional.
WebEx, LogMeIn and TeamViewer are proven solutions for small or large support teams to remotely help clients struggling with some problem. It can be used for personal purposes too, like accessing a home server while on the road. I don't have extensive experience with those, but they understandably monetized so it's hard to beat ScreenHero, which also works well, multi-platform (not all of the above work well with Linux) and free (if you could get in before the lock-out).